Good to know.
Getting here, settling in, and making the most of your stay. Our most asked questions, all in one place.
Transportation
Where can I park?
Underground Choose for underground parking in Tolhuis (500m, 10 euro / 24u). Park & Ride There are different park & rides around the city. There’s a list on this website . In the street Don't park in our street, it's the red zone, you can only park for 3 hours max. The surrounding streets belong to the orange zone, there you can only park for 5 hours. For more info visit this website . Ghent started with a low emission zone in 2020. There is a registration obligation for foreign license plates, so please follow up on that. You can find all the info here www.lez2020.gent .
Arriving by train, how do I get to the B&B?
There are 2 train stations in Ghent. 'Dampoort' and 'Gent-Sint-Pieters'. We recommend arriving at Gent-Sint-Pieters. Here you can take line T1 (tram). It will bring you straight to “Gravensteen” or to “Korenmarkt”. From there it’s a 10 min walk to our b&b. Use Google Maps to check live updates regarding the tram network. Arriving at Dampoort? We recommend to take a taxi/Uber or a nice 20 min. walk through the city.
Can I rent bikes in the city?
You can easily rent bikes at the general bike point in town. This is located under the library “De Krook”. The address is: Miriam Makebaplein 1/floor 2
How do I take the tram?
Tickets for the tram can best be bought via the tram company app. You can find it in every app store "De Lijn". Here you can buy digital tickets. If you buy a 'City Card' at the tourist office, you can use it for travelling with the tram as well!
What is the address?
Our full address is: Sint-Margrietstraat 52, 9000 Gent.
Coming from Brussels Airport
The easiest way is by train: take a direct IC train from Brussels Airport to Ghent-Sint-Pieters station (approx. 55 min). From the station, hop on tram 1 direction Gravensteen — Graaf. is a 2-minute walk from here. Total door-to-door: about 75 minutes. Prefer comfort? A taxi or Uber from the airport takes roughly 50–60 minutes and costs around €120.
Coming from Brussels Charleroi Airport
By train: Take the shuttle bus from the airport to Brussels-South (Midi/Zuid) station (approx. 60 min), then a direct IC train to Ghent-Sint-Pieters (approx. 30 min). From there, take tram 1 to Gravensteen — a 2-minute walk to Graaf. By FlixBus: The easiest budget option — FlixBus runs directly from Charleroi Airport to Ghent (Dampoort station), with multiple departures throughout the day. From Dampoort, take tram 1 towards Sint-Pieters and get off at Gravensteen. By taxi: A taxi takes about 90 minutes and costs roughly €130–160, ideal if you're travelling with a group or heavy luggage.
Check-in and check-out
What is the check-in time?
Check-in is availble from 4pm. We always do our best to have rooms ready earlier.
Can I check in earlier?
Sometimes, yes! Depending on timing of cleaning and the check-out of previous guests. The earliest check-in time is always 2:00 am.
Can I drop off luggage before check-in?
Ofcourse! Please let us know when you want to drop off your luggage via our Whatsapp.
What is the check-out time?
Check-out is at max 10 am.
Is there a maximum check-in time?
There's no maximum check-in time. If you are checking in later than 10 pm we will send you instructions for our keybox at our front door. This way you can check in whenever you need.
Sauna
Do I wear swimwear?
Our guests can decide if they enter the sauna with or without swimwear. Note that every sauna session is private, so no other guests will join you during your session.
Do I need to bring slippers or a bathrobe?
Yes! We do not provide them. You will have big towels ready in the room to use in the sauna.
Is the sauna free?
Yes! All guests can use our sauna for free between 6pm and 10pm.
How do I use the sauna?
Book your sauna session via our WhatsApp. It's fully automatic, you don't have to switch it on or switch it off, we do that for you. Just go in and relax.
When can I use the sauna?
Sauna can be used every day between 7pm and 10pm.
Breakfast / shared kitchen
Is breakfast included?
When we are on holidays, we like to dive into the city and have breakfast in one of the many breakfast places. That's why breakfast is not included. We made a list of our favourites , so you can check them out in advance and make reservations. In those places you’ll start the day with a big smile.
Can I book breakfast?
If you are the kind of person who really needs breakfast before hitting the streets, don't worry. Between 8 am. and 10 am. we offer breakfast (20,00 euro/p). Our fully equipped kitchen is also at your disposal, so if you want to do your own thing, that is possible. There is a grocery store in front of our house!
Are coffee and tea free?
Absolutely! Guests can take as much coffee and/or tea as they like.